Shipping policy

Orders are processed in the next 7 days after they are made. All pieces are shipped from Bulgaria. Products usually take 14-20 days to be delivered, but certain products might take up to 30 days.

Shipping cost is based on location of delivery.

All customs/duty fees (if any) are the responsibility of the buyer.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
● Check with customs - your package might require releasing
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at nonplayableclothing8@gmail.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.